This privacy policy sets out how Trek Sierra Nevada uses and protects any information that you provide to Trek Sierra Nevada when you use this website.
Trek Sierra Nevada is committed to ensuring that your privacy is protected. We do not collect or store any personal information whatsoever unless you choose to contact us by using a contact form on this website. If you do provide us with personal information then you can be assured that it will only be used in accordance with this privacy statement.
Trek Sierra Nevada will always comply with regulations governing confidentiality of personal data, but we may occasionally make changes to this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 June 2022.
What we collect and how we use the information
We do not collect or store any information that you do not knowingly and voluntarily provide.
If you contact us via the contact form, the information you provide will be kept private and confidential, and will be held only for the purpose of contacting you to respond to your query. If your enquiry is about a guided hike or activity, we will forward it to our partner José Luis Sanchez Martin who organises these activities. Trek Sierra Nevada will never pass on your personal information to any other companies or individuals.
Security
We are committed to ensuring that your information is secure. We will at all times comply with the regulations governing confidentiality regarding personal data, and with the obligation to store this information securely, taking any necessary technical and organisational measures required to guarantee the security of this information and avoid any alteration, loss, or unauthorised access to it.
Advertising
We participate in a few carefully selected affiliate programmes designed to provide a means for us to earn advertising fees by linking to the following websites:
- booking.com
- viator.com
- voicemap.me (managed through awin.com)
These affiliate programmes use tracked links in order to associate any sales with the referral from our website. To do this, the companies set cookies – see below for more information. In the case of voicemap.me, the tracking only applies to VoiceMap tours from other tour producers. We do not participate in the affiliate programme for our own VoiceMap audio tours.
How we use cookies
A cookie is a small file placed on your computer’s hard drive that helps analyse web traffic or tracks when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies from Google Analytics to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to users’ needs. We only use this information for statistical analysis purposes.
We also use cookies associated with affiliate programmes (see above). If you click on an affiliate link, these cookies identify our website as the source of the referral so that any commisson due is correctly allocated to us.
You can choose to accept or decline non-essential cookies through our Cookie Banner. You can revise your choice at any time by clicking on the cookie icon in the bottom left corner of the website.
Other ways to control the use of cookies:
- Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. You can also clear any existing cookies from within your browser. Click here for more information on how to do this.
- If you don’t want Google Analytics to be used in your browser, you can install the Google Analytics opt-out browser add-on.
- Incognito mode in Chrome, Private Window in Mozilla Firefox and InPrivate in Edge allow you to browse the web without recording web pages and files in your browser or account history (unless you choose to sign in). Cookies are deleted after you’ve closed your windows and tabs.
- If you would like more information about Google’s advertising, and to control what information Google uses to show you advertisements, click here.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages people find useful and which they do not. A cookie in no way gives us access to your computer or any information about you.
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.